Tiruchirappalli Corporation Launches Bilingual Chatbot to Strengthen Citizen Engagement

To make municipal services more accessible, responsive and citizen-centric, the Tiruchirappalli City Corporation on 25 September 2026 launched a bilingual WhatsApp chatbot for citizen engagement. Hosted on the Government of Tamil Nadu’s Namma Arasu platform, the chatbot enables citizens to access key municipal services, register and track grievances, provide feedback and access ward-level information through […]